Refund policy

 

Return & Refund Policy – YallahFinds.shop

Last Updated: May 2026

Welcome to YallahFinds.shop. Customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • Proof of purchase or order number is required.

2. Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products caused by the customer
  • Personal care items
  • Digital products or downloadable items
  • Clearance or sale items

3. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

  • Your refund will be processed within 5–10 business days
  • Refunds will be sent to your original payment method

Shipping charges are non-refundable unless the item arrived damaged or incorrect.

4. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.

We will arrange a replacement or full refund if the issue is confirmed.

5. Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is defective
  • The wrong product was sent by us

We recommend using a trackable shipping service.

6. Order Cancellation

Orders can only be cancelled within 12 hours of placing the order. After this period, the order may already be processed or shipped.

7. Contact Information

If you have any questions about our Return & Refund Policy, contact us:

Trade Name: YallahFinds.shop
Phone: +44 7490 329339
Email: yallahfinds.shop@gmail.com
Address: Saudi Arabia